Addison's #1 Plumbing & Sewer Company Since 1980, servicing Elmhurst and Glen Ellyn with all Plumbing and Sewer related problems!

Addison Plumbing Reviews

5.0 Google Rating


Serving Addison, Glen Ellyn, Elmhurst & Chicagoland Suburbs

5.0 Rating Plumbing & Sewer Reviews on Google.

Below are reviews written about our: expertise in Plumbing & Sewer in the Chicagoland suburbs of Addison, Glen Ellyn and Elmhurst. For our Google list click here: Google Reviews

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Positive Client Testimonials.

I recently contracted Russ’s plumbing to replace my under slab sewer and waste lines and was pleased with their work. Mike was always prompt to reply to my inquires and most importantly stayed on our set schedule. Speaking with neighbors later on regarding my project, I was happy to hear most had used Russ’s as well.
— Joel via Google

Expert resolution of a complex plumbing problem (i.e. leaking copper water pipes within our home’s concrete slab). It soon became obvious to us that the only viable repair method was to reroute the copper water lines. We contacted several plumbers before calling Russ.

The plumbers we contacted initially either did not want to do the work because it was too complicated, or we got the feeling that they weren’t sure how to proceed with the rerouting. Fortunately a neighbor who is a general contractor referred us to Russ’s. Within an hour after sending Russ’s an email, I received a phone call from Angela who arranged for one of the plumbers (Mike) to come out and evaluate the repair options available to us.

After speaking with Mike both my wife and I had confidence that he knew how to handle the rerouting. We received Russ’s written estimate with a few days and felt that the projected repair cost was fair. On the day the work was scheduled, Mike, John and Dan arrived at 7:30 A.M.. During the day, all three men worked diligently and took the time to answer the questions we had. By 4:30 P.M. they had finished the rerouting and cleaned-up the work sites. We were very pleased with the completed work. We highly recommend Russ’s Plumbing & Sewer for your plumbing needs. (Also, they were very friendly, family-owned company to work with).
— Neil via Google

If you want reliable and professional please use Russ’s plumbing! They helped me in an emergency, everyone was so nice and helpful!
— Sue via Google

Excellent service, excellent price.
— Jose via Google

Honest, hard working. Russ explained the steps and answered all our questions. Then performed all the work in one day. My water pressure is amazing and the pricing was fair. They came highly recommended and I now know why.
— Frank M via Google

We needed to get a sewer ejector pump installed and contacted many companies but then I came across the reviews for Russ’s plumbing and thought to give them a try. Heard back from Angela and the customer service was just too good to believe. Quick responses to my questions and gave me a reasonable quote via email. The company was flexible in adjusting the work involved (ex. we provide the pump). On the day of the work, Chuck came and finished the work very quickly (30 min 😊). Very little mess and he very professional. It was a great pleasure working with this company and will contact them again for any future work.

PS: Compared to all others contacted, Russ’s was the best price.

Great company!
— Jomon J via Google

Very professional and competitive pricing. Took care of collecting permits and coordinating work with village to make things as simple as possible for me. Thank you!
— Morgan L Via Google

Great work from the team from top to bottom on my sewer clean out and install. Office was professional, friendly, quick and efficient. The install crew did a very solid job with minimal mess. They provided a DVD demonstrating my entire sewer line which was really re-assuring. Equally important, the work was the most cost effective amongst the competition. I would recommend this company first.
— Christine H via Google

I have used Russ’s a few times and I have found that their people are always polite, on schedule, and effective in resolving my issues. They have newer and more accurate technology compared to the company I had been using previously. Russ’s pricing is in line with the others in the area.
— Marv W Via Google

Russ’s plumbing & Sewer installed an outside sewer clean-out because I had roots in my sewer line. They were extremely professional and competitive on price. I would recommend them for all your plumbing needs.
— David K Via Google

Russ’s Plumbing has helped us out with small and large plumbing repairs for several years. As a property management company we are only as good as our vendors. The staff is always responsive and professional. I highly recommend them to all our clients, family and friends.
— Paul K Via Google

I called Russ’s Plumbing and they without hesitation sent Chuck to my fathers home within couple of hours from my call.

Chuck arrived and fixed the toilet in no time. Chuck was absolutely wonderful and my father called me at least 5 times to make sure I let the owner of Russ’s plumbing know what a great job Chuck did and how wonderful he was to my father. I would like to thank Russ’s Plumbing for their professionalism, for their speedy service and for the kindness they showed my father.
— Marie F Via Google

Russ and his team are great! We had a new sewer installed. They moved plants for us, protected my wife’s tree. They cleaned up everything after they finished. Great group! If you need a Plumber call Russ’s!
— Mark M Via Google

Russ’s team does a fantastic job on small and large projects.”
— Jay via Google

We had 4 estimates to get our sewer line repaired. Russ and his crew came in hundreds less than the others. They had permits the next day and the job was complete. They cleaned everything up, too. They are fast and really care about the work they do. I have recommended them to anyone who needs plumbing work done. Big or small jobs, this is the number you want on your fridge.
— Dan via Google

Was told by a friend to use Russ’s Plumbing and what a great suggestion. It started with first contact with Angela she made me feel good. I had sewer water in the crawlspace and needed someone ASAP. Along comes Chuck to the rescue on Christmas Eve. Helped a bit with some of the problem but felt we had real issues. In comes Johnny to say I have a broken sewer pipe. Ugh!!!! So by Thursday in comes Mike and Dan and fixed it all. They were all so respectful, professional, and very kind. They let me know all that was going on at all times. I did not get to meet Russ but it is evident this is a highly recommended company that I will always use. Thanks for caring!
— Paula via Google

Russ’s plumbing is great. Had a partial sewer collapse and they repaired it. Also have used them for rodding the line. Five stars in my book.
— Cheryl M via Google

If you need professional and friendly service at a fair price, give them a call. We had a cracked pipe in our crawl space and also needed to have our ejector pump replaced. They came out and did a great job! No pressure. No BS. Just great service! I highly recommend Russ’s Plumbing and Sewer.
— Joe via Google

I contracted Russ’s Plumbing to install an overhead sewer in my home. I recommend Russ’s Plumbing. This contractor brings it - skilled, conscientious, professional, courteous, and neat.
— Joseph M via Google

Great team to work with. They are very fast and professional and I would highly recommend this company!
— Mary S via Google

Probably the best plumber in the business if you need serious sewer work. On time, extremely professional, reasonable, good rapport with City of Elmhurst. Anyone who needs city/sewer work at your home should use Russ. Not allowed to give 6 stars!
— Sharron S Via Google

Very helpful and responsive to project requirements and competitively priced. I will continue to use this company. Thanks Russ!
— Steve S Via Google

Family owned business. In business for 40 years. Very professional.
— Jose P Via Google

Russ’s Plumbing recently helped me with an unexpected sewer line project. They kept me informed every step of the way. Hard working, dedicated, and professional are just a few words I’d use to describe this team of very knowledgable plumbers. I trust them completely.
— Gretchen M via Google

Best plumbing company in the area. We bought a fixer upper home 10 months ago and have worked with several plumbers. Russ and his crew surpasses them all. They just finished our overhead sewage conversion because our plumbing was disintegrating under our home. It was a big project since we have 3 full baths, a half bath, 7 sinks, and 2 laundry tubs. This company was highly professional and worked hard even through the rain to get it done in a timely manner. So glad we had them do the job. We will be using the again.
— Shannon M Via Google

Great honest people to do business with. Highly recommend them! Reasonably priced, tidy & efficient! Thoroughly pleased with whole experience & impressed!
— Nada B Via Google

FORGET using any other Sewer/Plumbing Co. This family run business does things RIGHT! From estimates, to scheduling, to actual service. All reasonably priced! Five stars is not enough for a company that goes above and beyond! Thank you Russ’s plumbing for fixing our problem!
— K Cairo Via Google

This company was very professional, helpful and friendly. They did the work at a fair price and were very prompt to respond to our call.
— James C Via Google

Excellent job, fantastic customer service, timely, intelligent, skilled and hard working. I trust this team!
— Matt D Via Google

“They came out the same day that I called and took the time to fix the problem properly and not just a quick temporary fix.
— Pat H Via Google

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