Frequently Asked Questions

Question 1

Who is Russ's Plumbing?

Accepted Answer

Honest work. Clear communication. Long-term solutions.

Question 2

What areas do you serve?

Accepted Answer

We serve Addison, Elmhurst, Lombard, Glen Ellyn, and surrounding Chicagoland communities. Call (630) 543-5250 to confirm service in your area.

Question 3

Are you licensed and insured?

Accepted Answer

Yes. We are fully licensed and insured to perform plumbing and sewer work in Illinois. We follow all local codes and municipal requirements to ensure safe and compliant installations and repairs.

Question 4

Why choose Russ's Plumbing?

Accepted Answer

We have been serving Chicagoland since 1980 with honest work, clear communication, and long-term solutions. We are fully licensed, insured, and BBB accredited.

Question 5

What plumbing services do you offer?

Accepted Answer

We offer comprehensive plumbing services including repairs, installations, water line upgrades, leak detection, and more.

Question 6

Do you handle water line upgrades?

Accepted Answer

Yes, we handle water line upgrades including replacement of old galvanized water lines.

Question 7

How do I know if I have a plumbing leak?

Accepted Answer

Common signs include unexplained water bills, water stains, damp spots, mold growth, or the sound of running water when fixtures are off.

Question 8

What sewer services do you offer?

Accepted Answer

We offer comprehensive sewer services including repairs, replacements, cleanout installations, trenchless repair, and sewer line inspections.

Question 9

What are signs of a sewer problem?

Accepted Answer

Common signs include slow drains, gurgling sounds, sewage odors, water backing up, or wet spots in your yard.

Question 10

What is an outside cleanout and why do I need one?

Accepted Answer

An outside cleanout provides direct access to your sewer line for maintenance and clearing blockages, making repairs faster and less invasive.

Question 11

Do you offer trenchless sewer repair?

Accepted Answer

Yes, we offer trenchless sewer repair options that minimize disruption to your property.

Question 12

How do I schedule an estimate?

Accepted Answer

You can schedule an estimate by calling (630) 543-5250, filling out the form through our website, or contacting us through our Google Business listing.

Question 13

Do you provide free estimates?

Accepted Answer

Contact us at (630) 543-5250 to discuss your project and estimate options.

Question 14

What should I expect during an appointment?

Accepted Answer

Our team will arrive on time, assess your plumbing or sewer issue, explain the problem clearly, and provide transparent pricing before beginning any work.

Question 15

Do you offer emergency plumbing services?

Accepted Answer

Contact us at (630) 543-5250 to discuss emergency service availability.

Question 16

Do you have customer reviews?

Accepted Answer

Yes, you can read customer reviews and testimonials on our reviews page.

Question 17

What makes your company different?

Accepted Answer

We have been serving Chicagoland since 1980 with honest work, clear communication, long-term solutions, and a commitment to customer satisfaction. We are fully licensed, insured, and BBB accredited.

Question 18

Do you provide plumbing services in Elmhurst, IL?

Accepted Answer

Yes, we provide comprehensive plumbing services in Elmhurst, IL and surrounding areas.

Question 19

Do you install sewer cleanouts in Glen Ellyn?

Accepted Answer

Yes, we install sewer cleanouts in Glen Ellyn and throughout Chicagoland.

Question 20

Can you replace old galvanized water lines in Addison?

Accepted Answer

Yes, we replace old galvanized water lines in Addison and surrounding communities.

Question 21

Are you a Chicagoland sewer contractor?

Accepted Answer

Yes, we are a licensed and insured sewer contractor serving Chicagoland since 1980.

Frequently Asked Questions

We Are Russ's Plumbing

Plumbing Services FAQ

Sewer Services FAQ

Process & Scheduling Options

Trust & Reputation

Local Questions