At Russ’s Plumbing & Sewer Inc., we believe informed homeowners and businesses make better decisions. Below are the most common questions we receive about our plumbing and sewer services in Chicagoland.
If you don’t see your question here, contact our team directly — we’re happy to help.
Russ’s Plumbing & Sewer Inc. is a locally owned plumbing and sewer contractor serving homeowners and businesses throughout the Chicagoland area. We specialize in residential plumbing repairs, sewer services, water line work, and underground solutions.
Our mission is simple:
Honest work. Clear communication. Long-term solutions.
We proudly serve homeowners throughout Chicagoland, including:
• Elmhurst
• Villa Park
• Glen Ellyn
• Addison
• Wheaton
• Lombard
• Surrounding Western Suburbs
If you're unsure whether you're in our service area, give us a call at (630) 543-5250.
Yes. We are fully licensed and insured to perform plumbing and sewer work in Illinois. We follow all local codes and municipal requirements to ensure safe and compliant installations and repairs.
Homeowners choose us because:
• We show up when we say we will
• We provide clear explanations before starting work
• We specialize in sewer and underground plumbing solutions
• We prioritize long-term fixes, not temporary patches
• We’re local and accountable to our community
We provide residential plumbing services including:
• Water line repair and replacement
• Leak detection and repair
• Fixture installation (toilets, faucets, sinks)
• Plumbing inspections
• Exterior cleanout installation
• Water service upgrades
• General plumbing repairs
If your home has a plumbing issue, we can diagnose and provide a clear solution.
Yes. Water line upgrades are one of our specialities.
If you're experiencing:
• Low water pressure
• Old galvanized piping
• Frequent leaks
• Discolored water
We can inspect your system and reccomend a safe, code-compliant replacement.
Common signs include:
• Unexplained increase in water bills
• Damp spots in your yard
• Water stains on ceilings or walls
• Low water pressure
• Running water sounds when fixtures aren't in use
If you suspect a leak, contact us quickly to prevent further damage.
We specialize in:
• Sewer line repair
• Sewer line replacement
• Sewer camera inspections
• Outside cleanout installation
• Sewer backups and diagnostics
• Trenchless sewer options (when applicable)
Watch for:
• Multiple drains backing up
• Gurgling toilets
• Sewage smells in the home
• Wet patches in your yard
• Slow drains throughout the house
If more than one fixture is affected, it may be a main sewer line issue.
An outside cleanout is an access point to your main sewer line, typically installed near your home.
Benefits include:
• Faster drain cleaning
• Less disruption inside your home
• Easier future maintenance
• Required by many municipalities
• If your home doesn’t have one, we can install it properly.
In certain situations, yes.
We evaluate:
• Pipe condition
• Location of damage
• Accessibility
• Soil conditions
We’ll recommend the most effective and cost-efficient solution — whether traditional excavation or trenchless repair.
You can:
• Call our office (630) 543-5250
• Submit a form through our website
• Reach out through our Google Business listing
We’ll confirm a time window and communicate clearly before arrival.
Estimates are provided at no charge.
When we arrive:
1. We assess the issue
2. We explain findings in plain language
3. We provide solution options
4. We review pricing before beginning work
No surprises. No pressure.
If you are experiencing an urgent issue like:
• Sewer backup
• Major water leak
• Burst pipe
• No water
We do our best to prioritize urgent situations.
Yes. We encourage customers to leave honest feedback on our Google Business Profile and other platforms.
Please read out customer reviews found here. We value transparency and continuously strive to improve.
We focus on:
• Clear communication
• Clean job sites
• Respect for your property
• Long-term plumbing and sewer solutions
We’re not here for quick fixes. We’re here for lasting results.
Yes, we regularly serve Elmhurst homeowners and businesses for plumbing and sewer repairs.
Yes. We install exterior sewer cleanouts in Glen Ellyn and surrounding suburbs.
Absolutely. Many older homes in Addison have outdated water service lines that benefit from upgrades.
Yes. We specialize in residential and commercial, sewer repair and replacement throughout Chicagoland’s western suburbs.
If you’re dealing with a plumbing or sewer issue, don’t wait until it becomes more expensive.
📞 Call (630) 543-5250 today
📍 Serving Chicagoland homeowners
🛠 Water lines • Sewer repair • Cleanouts • Plumbing solutions
We’re ready to help.